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STAFF MALAY

OFFICIAL WEBSITE
Department of Industrial Development & Research

7th & 8th Floor, Block C, Wisma Tun Fuad Stephens
88300 Kota Kinabalu, Sabah, Malaysia
Tel: 6-088-214866, 215035, Fax: 6-088-257814, 216698
E-mail: didr@sabah.gov.my

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Last Update: 19 Oct 2018

Client's Charter Achievement


Client Charter Achievement for Year 2017
Department of Industrial Development & Research (DIDR)

 

No.

Client Charter

Time Frame Compliance / Client Charter Standard

Non-Compliance Time Frame / Client Charter Standard

Total Services

Total Compliance to Standards

% Compliance to Standards

Total Non-Compliance to Standards

% Non-Compliance to Standards

1.

To process completed applications for State Government Approvals(SGA) and Federal Manufacturing License(FML) within four (4) weeks (20 working days)

18

85.7

3

14.3

21

2.

To provide information related to approved manufacturing projects within three (3) working days

20

100

0

0

20

3.

To organize two (2) investment seminars annually *

2

100

0

0

2

4.

To promote Sabah-made products through five (5) exhibitions annually *

14

100

0

0

14

5.

To provide the Sabah Business Situation Index twice annually *

4

100

0

0

4

6.

To organize four (4) food-technology courses for entrepreneurs annually *

5

100

0

0

5

7.

To process bills for payment within five (5) working days for submission to the State Treasury Department

420

100

0

0

420


Note : NA : Not Available

Client's Charter Achievement Year 2017    

 

Client's Charter Achievement Year 2016    

 

Note:  * DIDR Clients Charter Achievement is measured yearly

 

Department of Industrial Development & Research (DIDR)
Kota Kinabalu, Sabah, Malaysia
Tel: +6-088-214866, 215035; Fax: +6-088-257814, 216698

 


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