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STAFF MALAY

OFFICIAL WEBSITE
Department of Industrial Development & Research

7th & 8th Floor, Block C, Wisma Tun Fuad Stephens
88300 Kota Kinabalu, Sabah, Malaysia
Tel: 6-088-214866, 215035, Fax: 6-088-257814, 216698
E-mail: didr@sabah.gov.my

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Last Update: 21 Mar 2019

Client's Charter Achievement


Client Charter Achievement for Year 2018
Department of Industrial Development & Research (DIDR)

 

No.

Client Charter

Time Frame Compliance / Client Charter Standard

Non-Compliance Time Frame / Client Charter Standard

Total Services

Total Compliance to Standards

% Compliance to Standards

Total Non-Compliance to Standards

% Non-Compliance to Standards

1.

To process completed applications for State Government Approvals(SGA) and Federal Manufacturing License(FML) within four (4) weeks (20 working days)

NA

NA

NA

NA

NA

2.

To provide information related to approved manufacturing projects within three (3) working days

26

100

0

0

26

3.

To organize two (2) investment seminars annually *

2

100

0

0

2

4.

To promote Sabah-made products through five (5) exhibitions annually *

9

100

0

0

9

5.

To provide the Sabah Business Situation Index twice annually *

2

100

0

0

2

6.

To organize four (4) food-technology courses for entrepreneurs annually *

5

100

0

0

5

7.

To process bills for payment within five (5) working days for submission to the State Treasury Department

NA

NA

NA

NA

NA


Note : NA : Not Available

Client's Charter Achievement Year 2018    

 

Note:  * DIDR Clients Charter Achievement is measured yearly

 

Department of Industrial Development & Research (DIDR)
Kota Kinabalu, Sabah, Malaysia
Tel: +6-088-214866, 215035; Fax: +6-088-257814, 216698

 


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